Frequently Asked Questions
Everything you need to know about your Aelfric Eden experience.
How long does shipping take for my order?
Standard shipping typically takes 7-15 business days after processing. Please note that processing times can take 3-5 business days depending on item availability and seasonal demand.
What is your return and exchange policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a refund or exchange.
How do I determine the right size for me?
Since many of our designs feature an oversized or streetwear fit, we recommend checking the specific size chart located on each product page to ensure the perfect fit for your body type.
Are there any customs or import duties?
International orders may be subject to customs duties and taxes depending on your country's regulations. These fees are the responsibility of the customer and are not included in our shipping costs.
How can I track my package?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to our tracking portal where you can monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible payment options like Klarna and Afterpay for a more convenient shopping experience.